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FAQs

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To help you decide on your ideal venue here's a few questions we often get asked...

 

Can we use our own caterers?

"We are a full service venue with our own chefs, kitchen, and waiting staff so there is no need to bring your own caterers. We also provide all the furniture, linen, cutlery, crockery and glassware you will need".

 

Can we bring our own food and drink?

"Only food and drink purchased from us can be consumed on the premises although we obviously allow celebration cakes as well as wedding favours. If there are any special wines you would like we can either source these for you or you can pay corkage. We will also put on guest draught beers if you have a particular favourite".

 

Can we pay in instalments?

"Absolutely. We will ask you for a deposit when you book to secure the date and then arrange for you to pay the balance in instalments before the event takes place".

 

How do we pay?

"We accept payment by online banking as well as all major credit and debit cards but we don't accept personal cheques. If you are a business we can set up a credit account subject to status".

 

When can we set up?

"We provide a 2 hour slot on the day of your event for you to arrange for your venue dressing and for you to bring anything else you are using. Unfortunately you can't drop things off before the day of your event".

 

How many people can I fit round a table?

"We offer a choice of both straight and round tables in a number of different configurations and we'll advise you on the optimum layout for your event. Straight tables are available in 6' (seats up to 6) and 4' (seats up to 4) and round tables are 6' diameter and seat 10, or 8 very comfortably".

 

When can we collect our things?

"We ask that you remove all your possessions within 2 hours of your event finishing and we can arrange with your professional venue dressers to clear down overnight but obviously we need to have the venue ready for events being held the following day. Alternatively we will clear down for you and provide you with a tote box for a modest charge for collection at a pre-arranged date and time after your event".

 

Can we book our own DJs and Bands?

"You are welcome to use our house DJs and we'll give you a price or book your own but all DJs have to comply with our strict policies on amplified music and noise control. All DJs and entertainers must contact us at least a week before your event and agree to comply with our terms otherwise they can't play - sorry! We don't allow amplified bands at all but acoustic acts are permitted under conditions".

 

What About the Registrar?

"It's your responsibilty to speak to the Registars at Cheshire East Council and ensure they are available and secure a booking with them. For legal reasons we can't do this for you and we're not allowed to pay them on your behalf either. We will explain what you need to do and how to contact them though".

 

Are there any terms and conditions?

"Our Ts and Cs are published on this website here and we will give you a copy when you book with us. Please make sure you read and understand them as this will help you and your guests enjoy your time with us".

 

What time does the bar close?

"It's midnight on Saturdays, 11pm Monday to Friday and 10pm on Sundays".

 

Where can we stay?

"There are plenty of great hotels in and around Knutsford to suit every budget - see our travel tips page here for more info".

 

Do you have highchairs?

"Yes, we provide highchairs free of charge".

 

Do you have baby change facilities?

"Yes, we have a baby change unit and nappy disposal facility".

 

Do you have accessible facilities?

"Yes, our main function rooms and accessible toilets are all on the ground floor and fully accessible for wheelchair users".

 

Are there any special arrangements for celebration and wedding cakes?

"We will provide a cake table but unfortunately we cannot store, set-up or arrange your celebration/wedding cake. We will give you a time slot for your cake supplier to come in and set-up your cake for you on the day of your event. We will hire you a cake stand if required and will be happy to portion and serve your cake to your guests once you have cut it if you would like us to".